All Next Day Delivery orders placed before 2pm Monday-Friday will be dispatched the same day for next working day delivery (orders placed before 2pm on a Friday will be delivered on the following Monday).
Yes. Please call us on 0845 224 2802 (5p per minute plus your network access charge) or 01473 730520 and one of our sales team will help you place your order. All major credit and debit cards can be used for payment.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Yes, we accept all trade enquiries please get in touch for a quote and discount would be allocated to subsequent orders on proof of eligibility).
Aquatix-2u is an online retailer and we do not have a walk-in store. However, we do offer a collection option at checkout which means you can visit our store to collect your items.
Unwanted items can be returned providing they have not been used and can be returned with the packaging complete as it arrived. We require you to notify us before you return the item within 7 days of receiving it. If the item is not faulty but no longer required then you will be asked to cover the cost of returning the item. Please see our Delivery & Returns page for further information.
Pond & Aquarium Help
Please download our Pump Troubleshooting Guide (PDF) for assistance.
Please download our UVC Troubleshooting Guide (PDF) for assistance.